Fiscal solutions d.o.o. Software Support Technician Mesto zaposlenja: Novi Sad Rok za konkurisanje: 17.12.2019


Fiscal Solutions d.o.o. ( looking for:

Software Support Technician

Location: Novi Sad 

Main responsibilities:

  • Monitoring and analyzing daily operations through central application
  • Analysis of the recorded incidents and undertaking all needed steps for resolution
  • General data management
  • Reception and analyzing problems reports by email or phone
  • Inserting problems in the problem-tracking tool
  • Investigation of possible reasons for reported problems
  • Providing Solution of problems by phone, email or remote access if allowed
  • Communication with maintenance team in order to report and get solution of the problem
  • Remote installations of hotfixes and/or patches produced by maintenance team
  • Remote installation of new versions
  • Regular reporting

Your skills:

  • Windows administration knowledge
  • Database knowledge (MS SQL)
  • Basic IT equipment knowledge
  • Computer networking basics
  • Good verbal and communication skills in English

We offer:

  • Professional and dynamic working environment
  • An environment of highly innovative and commercially successful products
  • Gaining of knowledge through business interaction with some o largest world Retailers and Software providers
  • Constant progress in careers

Rok za konkurisanje: 2019-12-17

Postavljeno pre 7 dana i 17 sati
Broj pregleda: 75